Check it free in 30 seconds. See how your reviews stack up — and the exact steps to rank higher on Google Maps.
Your score runs from 0 to 100 and is built from the four things that actually determine how a local business ranks and gets chosen: your star rating (40 points), how many reviews you reply to (30 points), how fresh your reviews are (15 points), and your total review count (15 points). These mirror the signals Google weights when ranking businesses on Maps.
Most local businesses leave reviews unanswered. Replying to every review — good and bad — signals to Google that your listing is active and tends to be the single fastest way to raise a low score. A calm, public reply to a negative review also wins customers back far more often than most owners expect.
Some tools promise to "protect" your rating by screening unhappy customers away from Google before they post. As of 2026 that practice violates FTC rules — with penalties up to $51,744 per violation — and Google's own policies, and it can get your listing penalized. The durable strategy is to earn genuine reviews and respond to the hard ones well.
A strong local business keeps a 4.5+ average, replies to most reviews, and gets fresh reviews every month. If your average is below 4.0 or you rarely reply, there's usually a lot of easy ground to gain.
Ask recent, happy customers right after their visit with a one-tap link, and make it effortless — a QR code on the counter works well. A steady trickle of new reviews beats a one-time push.
Yes, no signup. Kudobird's $19/month plan then monitors your reviews across Google, Facebook, and Yelp, tracks your score over time, and helps you collect and reply to reviews from one place.